Privacy Policy

1. Introduction

ExplainThisCode.ai ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered code explanation service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, name, and profile details when you create an account
• Code Submissions: Code snippets you submit for explanation (processed but not permanently stored unless you save them)
• Payment Information: Billing details processed securely through Stripe (we do not store card numbers)
• Communications: Messages you send to our support team

2.2 Automatically Collected Information

• Device and browser information
• IP address and approximate location
• Usage patterns and feature interactions
• Error logs and performance data

3. How We Use Your Information

• Provide, maintain, and improve our code explanation services
• Process your transactions and manage your subscription
• Send service-related communications and updates
• Respond to your inquiries and support requests
• Analyze usage patterns to improve our AI models and user experience
• Detect, prevent, and address technical issues and security threats

4. Code Data Processing

Important: Code you submit is processed by our AI service to generate explanations. We do not permanently store your code submissions unless you explicitly save them to your history. Code is transmitted securely using TLS encryption and is processed transiently.

We do not use your code submissions to train our AI models. Your code remains yours.

5. Data Sharing

We do not sell your personal information. We may share data with:

• Service Providers: OpenAI (for AI processing), Stripe (payments), Supabase (database), Vercel (hosting), Sentry (error tracking)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with any merger or acquisition

6. Data Security

We implement industry-standard security measures including:

• TLS encryption for all data transmission
• Encrypted database storage
• Regular security audits
• Access controls and authentication
• Rate limiting to prevent abuse

7. Your Rights

Depending on your location, you may have rights to:

• Access and receive a copy of your personal data
• Correct inaccurate personal data
• Request deletion of your personal data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at privacy@explainthiscode.ai

8. Cookies

We use essential cookies for authentication and functionality. We also use analytics cookies to understand how our service is used. You can control cookie preferences through your browser settings.

9. Data Retention

We retain your account data for as long as your account is active. Saved code explanations are retained until you delete them or close your account. Transient code submissions are not retained after processing.

10. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@explainthiscode.ai
Support: explainthiscode.ai/support